Sakr Express we committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our merchant sign-up form.
1. Information We Collect
We collect information you voluntarily provide when using our merchant sign-up form, including:
- Personal Information: First name, last name, email address, phone number
- Business Information: Business name, category, logo, address (city, street, building, floor)
- Operational Information: Pickup method, expected order volume, invoicing preferences, payment method
- Contact Information: Accounting phone number for invoice delivery
- Additional Notes: Any notes you provide about your business
2. How We Use Your Information
We use the information you provide to:
- Process your merchant application
- Communicate with you about your application status
- Set up your merchant account and delivery arrangements
- Send invoices and transaction notifications
- Improve our services and user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Our internal team members who need it to process your application
- Service providers who assist in delivery, invoicing, or payment processing
- Legal authorities when required by law
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. File Uploads (Business Logo)
When you upload your business logo:
- The file is securely uploaded to our server
- It is stored confidentially and used only for your merchant profile
- It is attached to your application email for review
- You retain ownership and rights to your logo
6. Retention of Information
We retain your information for as long as necessary to process your application and maintain your merchant account, or as required by law. You can request deletion of your data by contacting us.
7. Your Rights
You have the right to:
- Access the information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt-out of communications (where legally permitted)
8. Third-Party Services
Our website uses Google reCAPTCHA to protect against spam and abuse. Google’s privacy practices apply to reCAPTCHA. Please review Google’s Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Sakr Express
Email: info@sakrexpress.com
WhatsApp: +961 76 808 613